” Take Information & Give Information”
or
” Take Service & Give Service”
There are two categories in the service industry, first weather you are working as a postman and just taking information and passing information to your client or second category is Take Service & Give Service.
But there lie a third category which are normally not seen but they appear suddenly only after you confirm the business with them and surprisingly they cover the maximum area of any service sector and more than 70% companies now a days are falling into that categories.
The other most intresting factors of these kind of companies are the attitude of people before getting the order and after getting the order is completely different and will surprise you.
This Concludes that Still in 21st Century where we claim to be Technological Giant, Best Real Time Players and bla bla but still we lack the professionalism, business ethics and sincerity in business and above them the commitment towards timing and sense of commitment is nearly zero.
And until we cannot change ourself and graduate to a different level, disciplined ourself and stand for for our commitment our commitment towards the client it is worthless we increase our turnover, network and number of staff and stars in our organization.
Thanks and best regards
Dr. AK (Doctorate in Supply Chain Management)